Audit your funnel like a real customer.
AI-driven secret shopping tests your sales process across calls, forms, and chat - then scores the experience so you can fix what's costing you deals.
Quality you can measure.
AdStack uses AI-powered voice agents to place realistic inbound calls to your business. Each call follows a defined script designed to mimic real customer scenarios - asking about services, pricing, availability, or support. Your staff never knows it's a test. Every call is recorded, transcribed, and analyzed.
You get full visibility into how calls are answered, how questions are handled, and whether your team is following the process. With consistent scoring you can compare results across locations, shifts, or staff. This isn't just about catching mistakes - it's about building a culture of consistency and continuous improvement.
Find the leaks before your customers do.
How we run it.
What clients see.
Benchmarked and tracked over time.
Found in every audit cycle.
After closing the gaps.
Across reps and locations.
These describe the kind of outcomes our approach is built to deliver - not a guarantee or prediction of results. Performance varies by business, market, and execution.
Questions, answered.
Scale and consistency. AI can run dozens of standardized inquiries across channels at once, scored the same way every time - far cheaper and faster than human mystery shoppers.
Response time, channel coverage, script adherence, accuracy, tone, and whether reps actually ask for the booking or sale.
That's up to you. Blind testing gives the truest picture; announced testing works for coaching cultures.
A scored report with specific examples, gap analysis, and a prioritized list of fixes - plus coaching support if you want it.