What is an AI phone agent?

An AI phone agent is software that answers your business line with a natural voice conversation — greeting callers, answering questions, booking appointments, and taking messages — without a human on your end.

Modern agents hold real dialogue rather than phone-tree menus: they understand what the caller wants, pull answers from your business information, and hand off to a person when the conversation genuinely needs one. Every call is transcribed and logged, so nothing arrives as a mystery voicemail.

AdStack's agent, Addie, answers calls, web chats, and texts around the clock and plugs into the same tracking stack as the rest of your marketing — so answered calls show up as attributed leads, not just activity.